Saturday, May 23, 2020

Australian Gold Brand Analysis - 1660 Words

Landscape and Brand Analysis: Australian Gold Background Australian Gold is one of the fastest-growing sun care brands in the United States.2 Owned by New Sunshine LLC it was founded in central Indiana 26 years ago.3 Australian Gold is â€Å"sold in more than 50 countries [worldwide and] is recognized by its mascot â€Å"Sydney† a koala bear riding the waves on a golden brown surfboard†.5 The company’s headquarters is located in Indiana but they also have a â€Å"research and development lab and a manufacturing facility in Tempe, Arizona† as well as a distribution center in Tampa, Florida.3 SWOT Analysis Strengths * Global brand * Sold in more than 50 countries worldwide5 * Recognizable mascot, â€Å"Sydney† the koala5 * Brand history,†¦show more content†¦This helps to promote brand loyalty and increases sales.9 Australian Gold has created value through the extensive training that they provide for tanning salon employees. By doing this employees can clearly and effectively communicate the benefits of Australian Gold’s products. This is the primary form of advertisement for the brand and helps to contribute to the brand experience. Finally, Australian Gold is focused on producing quality products for their consumers. This is another reason that they keep a close eye on product diversion. They only want authentic products on the market because they don’t want their brand to be misrepresented. Brand Equity Australian Gold was â€Å"the official sun care sponsor of the 2011 MISS UNIVERSE pageant†.2 Sponsorships like this have helped to give the brand a â€Å"certain cachet, a prestige really not found within the category†.2 This sponsorship has helped to showcase the brand. They also partnered with Donald Trump’s show Celebrity Apprentice where the celebrities were â€Å"charged with creating a marketing event for Australian Gold†.4 This sponsorship allowed the brand to connect to their audience â€Å"in an entertaining, modern and memorable way†.4 Through these two sponsorships Australian Gold has not only exposed their brand to new market segments but they have also strengthened their position as a market leader in the minds of their consumers. Brand Elements Australian Gold is well known globally, it’s sold inShow MoreRelatedFactors Affecting Hotel Hotels : A Key Reason For Economic Growth Essay1501 Words   |  7 PagesProfitability Factors: In addition to above factors in hotel industry in Gold Coastal Hotels, profitability factor also plays a vital role for Hotel Hilton. In addition there are a number of substitute products and services in the hotel industry which takes actions to make differentiation and uniqueness among competitors. Furthermore the bargaining power of the buyers is relatively higher and existence of large customer base and hotels across Gold coast helps to develop partnership business to make profits.Read MoreThe Product : Analogue Wristwatches1722 Words   |  7 PagesSITUATION ANALYSIS: Marketing Environment: Australia can boast of having one of the world’s largest economies; however, with the mining and the commodities boom at an end, the economy is slowing down. The economy grew by 0.9% in the March quarter of 2015. Job vacancy figures of the mining industry have demonstrated a decline of 10.9% in a year. As of July 2015, the unemployment rate had risen from 6.1% to 6.3%. Despite the weakening economy, low consumer confidence and sales, Australians are stillRead MoreAustralian Wine Case Study738 Words   |  3 Pagesa family owned Australian premium winery that has been the best named winery in San Francisco and in the New York international wine competitions. Since they established they have bagged many critical acclaims including many international awards with the recent 19 gold medals with the 22 wines in San Francisco and their Jaraman Shiraz which hah been named shiraz of the year recently at the New York wine competition. The total awards sum up to about 3800 medals, 47 tr ophies, 418 gold medals and 984Read MoreCase Study Guided Answers1129 Words   |  5 Pagescould you use a SWOT analysis in deciding your strategy for the chain’s future in Australia? In order to compete effectively in the Australian cafà © market, Starbucks must be alert to: changes in opportunities and threats in the external environment; be equipped to take advantage of internal strengths; and be aware and realistic about its own internal weaknesses. Conducting a SWOT analysis is a valuable tool in achieving these objectives. Examples of issues in a SWOT analysis of Starbucks Australia:Read MoreA Report On Woolworths And Woolworths1674 Words   |  7 Pagescondition of Woolworths in Australia. Analysis with Porter’s five forces This part will using Porter’s five forces to analyze Woolworths in the grocery industry. The five forces are threat of new entrants, bargaining power of suppliers, bargaining power of buyers, threat of substitutes and competitive rivalry among existing firms (Ives Learmonth 1984, p. 1194). Threat of new entrants The grocery industry in Australia is not hard to entry. Although the most of Australian grocery industry are shared byRead MoreEssay940 Words   |  4 PagesCase Analysis: GLOBAL WINE WARS Recommendations for the French Wine Industry * Issues: 1. French wine makers continue to lose global market share due to the entrance of new competitors from Australia and other â€Å"New World† wine makers. French wine makers face an existential threat should they concede the U.K export market. 2. 3. 1. The wine industry as a whole is handicapped by its own traditional production issues including high and rising input costs, long value chainRead MoreAustralian Financial Review And Australian Newspapers1046 Words   |  5 PagesCountry Analysis CMST 102 Jiasui Huang 6/9/15 Australia’s newspaper In Australia, there are two national and ten state or territory daily newspapers, 35 regional dailies and 470 other regional newspapers. Most of the newspapers are owned by News Limited, a subsidiary of News Corporation, or Fairfax Media. The two national daily newspapers are The Australian Financial Review and The Australian. Other famous newspapers are The Sydney Morning Herald, The Daily Telegraph, The Age, and etc. The firstRead MoreNescafe Group Assignment2665 Words   |  11 Pagesï » ¿ Nescafe Instant Coffee Brand Table of Contents Executive Summary 1 1 Introduction 2 2 4P analysis 3 2.1 Product strategies 3 2.2 Place strategies 4 2.3 Pricing strategy 6 2.4 Promotion Strategy 8 2.4.1 Nescafe 8 2.4.2 Moccona vs Robert Timm 9 3 Recommendations 11 3.1 Improve Market Share Strategies 11 3.2 Competitive advantage 12 4 Conclusion 14 Reference List 15 Executive Summary This report provides the marketing techniques of Australia instant coffeeRead MoreCostco Marketing Plan2024 Words   |  9 Pages1. 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Tuesday, May 12, 2020

Strong Interest Inventory - 618 Words

(Strong interest inventory) Brief Description: This class is the second in a series of career development sessions during our professional development-1 course. The class started with a small exercise, in which we have to write about what we are going to do if we won a jackpot and we do not have to worry more about money. Following that we started to describe to us about the occupation themes, the personal style scale. In addition, Ms. provided us with our reports regarding the survey which we have completed in the beginning of the semester. Finally, we start discuss if the results from the report do fit our personality and career expectations in the future. Following this I am going to talk about what I learned about myself and about†¦show more content†¦From this part we can understand that if you are biased in the right side of the risk taking (e.g.: like risk taking and appreciate original ideas, enjoys thrilling activities and taking chances) then I have to find an occupation that will require such personalShow More RelatedQuestions On Strong Interest Inventory2186 Words   |  9 PagesStrong Interest Inventory Tests are utilized in all around the globe for counseling, placement, and selection. In the early 1900’s before Strong Interest Inventory was developed the techniques that were utilized to assess an individual’s career interest were estimation, rating scales and checklists. The estimation measure inquired individuals to examine their feelings in relation to an activity, as a result of the estimates not always being correct, individuals were prompted to try activities asRead MoreStrong Interest Inventory Of A Career Assessment2038 Words   |  9 PagesStrong Interest Inventory Evaluation The Strong Interest Inventory is a career assessment that began as the Strong-Campbell Interest Inventory in 1927 and was developed by E.K. Strong Jr. (Blackwell Case, 2008). It was created from the observations that were made of the interests of workers in varying careers (Yazak, 2014). From such observations, Strong believed that individuals who have interest that are similar to those of people in a particular career tend to experience greater satisfactionRead MoreEvaluation Of An Introverted Intuitive Feeling Perceiving ( Infp )1597 Words   |  7 Pageson the Openness to Experience domain and least on Conscientiousness. Although openness is not equivalent to intelligence it is often labeled as Intelligent. Open individuals are unconventional and according to the Strong Interest Inventory and Strong Interest Explorer Jerry’s interest does not fall under conventional occupations. They entertain new ethical, social, political ideas, and unconventional values. They are more curious about both inner and outer world, like physics and psychology. IntrospectionRead MoreWhat I Learned Essay1630 Words   |  7 PagesBoth people in a conflict can come out victorious. The reason I’m so close to the other two styles is because not one method is always correct in every condition. In certain situations I accommodate by having a tendency to place the other party’s interests above my own. In other situations I find myself compromising by giving up something in order to reach a solution. Now, sitting on theRead MoreDifferent Career Paths And How My Personality And Values Align With My Future Goals1683 Words   |  7 Pagesto describe a person off of a set of algorithms. However, tests like the MBTI and the Strong Interest Inventory help pave a pathway to beginning to understand yourself. The results from both tests amplified a lot of what I already knew about myself and also offered new insights. Currently I am trying to decide between different career paths and these tests aid in making the choice. Finally, the values and interests that arise from both tests closely align with the types of jobs I want to have but alsoRead MoreMy Aspiration At Work Worth Doing1233 Words   |  5 Pagestrue career field for me and is my calling. At the beginning of the semester, it was revealed to the Hicks Honors students our Strong Interest Inventory and Myers-Briggs Interpretative Report. From my Strong Interest Inventory, I learned that my interests attribute to my occupation being in either health care services or medical science. Additionally, under my Top Ten Strong Occupations, several professions in the health care were listed, such as a registered nurse or a pharmacist. By partaking inRead MoreAssessment Tools Paper1194 Words   |  5 Pages Abstract The paper covers six different assessment tools used to determine children’s learning profiles. This includes his or her interests, ability/intellectual level, achievement level, and personality type. Findings contain the Strong Interest Inventory, the Reynolds Intellectual Assessment Scales (RIAS), the Stanford-Binet Intelligence Scales, Fifth Edition (SB5), the National Assessment of Educational Progress (NAEP), the End-of-Course-TestsRead MoreMy Proposed Plan For Life1343 Words   |  6 Pagessemester, it was revealed to the Hicks Honors students our Strong Interest Inventory and Myers-Briggs Interpretative Report. From my Strong Interest Inventory, I learned that my interests attribute to my occupation being in either health care services or medical science. Additionally, under my Top Ten Strong Occupations, several professions in health care were listed, such as a registered nurse or a pharmacist (Strong Interest Inventory). By partaking in this assessment and having r eviewed my resultsRead MoreComparing The Eq I And The Strong Interest Inventory Assessments1733 Words   |  7 Pagesand the Strong Interest Inventory assessments. EQ-i stands for emotional quotient inventory. The EQ-i was developed to assess emotion and social intelligence of people. Taking the EQ-i assessment helps many people determine what their strengths when dealing with things pertaining to stress, work ethic, and emotions that will affect the way they act and their success in the working world. The Strong Interest Inventory is used in career assessment. It gives insight on a person’s interests, so thatRead MoreAnalysis of Strong Interest Inventory and Myers-Briggs Type Indicator1830 Words   |  7 Pagescomplete their high school level. The purpose for this analysis is for the determination of their pattern of interest, as well as what they are inclined to do because of their personality type. To facilitate execution of this particular activity, I will ensure usage of Strong Interest Inventory and the Myers-Briggs. The purpose of selection of the Strong Interest Inventory is to determine the interest of the students. On the other hand, the purpose of Myers-Briggs is to ensure determination of the personality

Wednesday, May 6, 2020

Skil Corporation Free Essays

INSTITUTE OF BUSINESS MANAGEMENT SKIL CORPORATION CASE ANALYSIS STRATEGIC MANAGEMENT SECTION: C ASSIGNMENT #: 3 INSTRUCTOR: ABDUL QADIR MOLVI DATE: 12TH MARCH, 2013 Q1. What is your analysis of structure of possible Electric Power Tool Industry? According to the Porter’s Five Forces Analysis the industry is moderately attractive. Q2. We will write a custom essay sample on Skil Corporation or any similar topic only for you Order Now How the industry structure is changing? Are these changes for better or worse? The power tool industry consisted of portable and stationary tools with wide range of sizes prices and qualities. The industry was becoming increasingly segmented by price point, with each point representing a certain level of quality. The power tools were broadly divided into two categories; professional/industrial and consumer. The professional tools were superior in quality and therefore were sold at higher prices and greater gross margins than the consumer tools. However, as the consumer tools were becoming more sophisticated and of better quality the distinction between both the categories started to blur. As technology was improving the trends of usage of power tools changed (corded tools were replaced by cordless ones). The other improvement was the availability of lighter materials (aluminum, magnesium and plastic). This helped in lowering the costs of production. Also, energy efficient tools were developed and safety was emphasized as an area of development. All the occurring changes reflected growth potential in the power tool industry. Some of the changing factors which indicated the potential for development, betterment and growth of the industry include the increasing emphasis on quality, safety, more energy efficient products, advancements in technology and wide ranges of product with varying prices. Q3. What was Skil’s competitive strategy in 1979? How would you evaluate its relative position? In 1979 Skil Corporation had 76 company owned service centers and 427 authorized service stations throughout United States. It followed a lower-priced tools strategy for its consumers. Also, it differed in its strategy while catering to each country’s (where it exported or manufactured) particular needs. The corporation encouraged its’ engineers to aggressively develop new models and strive for the best product performance. Skil hardly advertised its products and relied mostly on product publicity. It catered to both professional and consumer markets. Initially, circular saws were strongest product among the contractor supply channel because of the industry standard for a professional saw which any other competitor did not match. The circular saws remained Skil’s strongest product area. The evaluation of Skil Corporation’s relative position indicates that it was focusing on new products in existing markets. In short, it was inclined towards new product development. Q4. What strategic options does Skil Corporation have? According to the analysis of Porter’s Five Competitive Forces Model the industry was moderately attractive. On the other hand we can also notice that the competition was extremely fierce in the industry by analyzing the brand shares given in the case: Company| Percentage| Black Decker| 31. 1%| Makita| 11. 1%| Bosch| 10. 7%| Hitachi| 8. 3%| Skil| 7. 1%| AEG| 5. 0%| Singer| 4. 3%| Miiwaukee| 3. 5%| Matabo| 2. 8%| Rockwell| 1. 9%| In this situation it’s not just merely selection and implementation of a strategy that matters but also the right selection (out of the options) and adequate implementation along with follow-up. Following were the strategic options for Skil Corporation: * To go for mergers acquisitions in order to increase sales and profitability. To use defensive strategies in order to put obstacles in the path of would-be challengers and fortify the company’s present position while undertaking actions to dissuade rivals from even trying to attack. * To use best-cost strategy. This strategy would have enabled Skil to create strong market presence by giving buyers more value for the money. * To go for divestment. Q5. What strategy will you recommend to Skil Corporation? Skil can gain its strong position back in the market if it follows certain strategies such as: * Focusing on a particular segment or broadening its distribution horizon to more than just the departmental stores. In short, Skil’s relative position in the market of only around 7% share (1979) is clearly due to the company trying to please more markets than it is capable of and hence, focus and integration could ensure a better position to an extent. * Considerably more spend on consumer advertising. According to the figures shown in Exhibit 2, it is quite evident that the advertising spend of Black Decker in 1978 was approximately 300% more than Skil Corp. How to cite Skil Corporation, Papers Skil Corporation Free Essays string(65) " Product improvement in portable power tools took several forms\." Harvard Business School 9-389-005 op y September 15, 1988 Skil Corporation On March 23, 1979, Emerson Electric Company acquired Skil Corporation, a manufacturer of portable power tools, for $58 million. With sales of $2. 6 billion in 1979, Emerson Electric produced a broad range of electrical and electronic products and systems. We will write a custom essay sample on Skil Corporation or any similar topic only for you Order Now tC Emerson Electric Company Emerson Electric, originally a manufacturer of electric motors and fans, had gradually expanded into a broad range of consumer and industrial products. It classified its businesses into commercial and industrial components and systems; consumer goods (including portable electric tools); and government and defense products (see Table A). Table A Sales and Pretax Income of Emerson Electric by Business Segments ($ millions) 1978 Pretax Income No Sales Commercial and industrial Consumer Government and defense Intercompany sales $1,380 698 176 (20) $201 123 21 1979 Sales Pretax Income $1,570 865 199 (20) $232 141 24 Source: Company annual reports Emerson’s business units manufactured products principally in electrical and electronic fields, such as electric motors, controls, drives, and heating, ventilating, and air conditioning equipment. The company also manufactured power chain saws, gas cutting and welding equipment, vacuum cleaners, bench power tools (which it sold to Sears), and other consumer goods. Do With a stated goal of being the so-called best-cost producer in as many of its markets as possible, Emerson stressed cost reduction. Emerson defined best cost as the lowest-cost producer of high-quality products, making its products a superior customer value. Each division was measured on growth and return on invested capital. Cheng G. Ong wrote this case in collaboration with Professor Michael E. Porter on the basis of published materials and interviews with company executives. It is intended as a basis for class discussion rather than to illustrate effective or ineffective handling of an administrative situation. Copyright  © 1988 by the President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685 or write Harvard Business School Publishing, Boston, MA 02163. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business School. 1 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Skil Corporation op y Emerson had embarked on a program of acquisitions to meet its aggressive goals of growing sales 15% annually and doubling earnings by 1981. Previously, Emerson had acquired only financially successful companies and had retained existing management. With the Skil acquisition, it broke precedent. Carried by a highly profitable electronic switch company, Skil had registered mediocre financial performance. Because of Emerson’s major position in the chain saw industry with its Beaird-Poulan Division, for antitrust reasons Emerson had to divest Skil’s $20 million in chain saw sales on acquiring Skil. From Emerson’s perspective, Skil was a turnaround situation. Chuck Knight, CEO of Emerson, wondered if Skil would represent a successful new diversification approach or prove that Emerson’s past acquisition philosophy had been correct. Jim Hardymon and Bill Davis, Emerson veterans installed as Skil’s new president and marketing vice president, had a more pressing problem. Faced with stiff competition from Black Decker, Sears, and emerging Japanese competitors, Hardymon and Davis had to forge a new strategic direction. tC The Portable Power Tool Industry The power tool industry consisted of portable and stationary tools powered by electricity, gasoline, or air. Stationary tools such as table saws, band saws, radial arm saws, large grinders, and sanders were large, heavy units mounted on floor stands. Portable tools were hand held and mostly powered by an electric motor. The gasoline-powered chain saw was one of the few portable tools with a nonelectric engine. Pneumatic power was largely restricted to automotive tools such as grinders, buffers, impact wrenches, drills, and hammers. In 1979, portable electric power tools accounted for the majority of industry volume. No Portable electric power tools came in a wide range of sizes, prices, and qualities. Principal products were saws (circular, reciprocating, sabre, or jig); drills (corded or cordless, regular or hammer); and sanders (disc, orbital, belt, or combined sander/grinders). Other products included outers, planes, roto hammers, impact wrenches, polishers, and screwdrivers. Exhibit 1 shows domestic U. S. sales of portable tools by type of tool. A typical company product line consisted of about 200 tools plus accessories, for which a variety of sizes and price points were available. The portable power tool market was becoming increasingly segmented by price point. Circular saws, for example, ran ged in price from $24. 99 to $199. 99 with typically 20 price points in between, each point designating a certain level of quality, durability, horsepower, and other product features. A typical manufacturer had 15 models. Do Portable electric power tools were used primarily for woodworking, metalworking, or automotive repair. Power tools could be broadly divided into professional (also called industrial) and consumer categories. Professional tools were designed for heavy-duty use and had higher horsepower and a longer useful life. They were markedly superior in quality and precision to those designed for the consumer market. For example, the gears for a professional saw were made of steel, whereas consumer saw gears were made from powdered metal, a lower-strength material. Professional tools sold at higher prices and gross margins than consumer tools. For example, while a professional drill retailed at $100 or more, a consumer drill typically cost less than $50. The average gross margin for a consumer drill was 37% compared with 45% for a professional drill. Within both markets, the range of price, quality, and size gradations was wide. As consumer tools were becoming more sophisticated and of higher quality, however, the traditional distinction between consumer and professional tools was blurring. As a result, more and more tradespeople and other professionals were buying consumer tools, especially in developing countries where both markets were served through the same channels. Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y Product improvement in portable power tools took several forms. You read "Skil Corporation" in category "Papers" First was the use of battery power. Although the first cordless drill, driven by nickel cadmium batteries, was int roduced in the early 1960s, cordless tools did not become commercially successful until the early 1970s. Cordless tools were generally less powerful than corded ones because of the limits of battery power and lightweight motors. They were generally regarded as consumer tools. As battery technology improved, professionals began using cordless tools for quick â€Å"touch-up† jobs while using corded professional tools for the main job. By the late 1970s, sales of cordless tools were growing rapidly. tC The second improvement was the availability of lighter materials, such as aluminum, magnesium, and plastic. For example, Skil and Black Decker, leading U. S. competitors, had pioneered the use of high-strength plastic in consumer tools and had lowered their costs significantly. Tools were also being redesigned for improved ergonomics and balance. Japanese and European manufacturers had taken the lead in creating tools with better-fitting handles and improved gripping surfaces, thus providing better control for the user. Producers were also designing tools to be more energy efficient. Safety was the final area of development. Saws and other tools increasingly had features such as impact resistance, safety switches, and guards. Typically, using a team of four to six engineers, the design development for a new tool took two to four years, at a cost of $200,000 to $700,000 a year. Manufacturing a new model required $250,000 to $800,000 in tooling. Buyers No Professional buyers of tools were a highly diverse group that included metalworkers, building contractors, carpenters, plumbers, electricians, and farmers. They were concerned with performance, quality, durability, and service. They were very knowledgeable about portable electric power tools, which were often the primary tools used in the professional’s work. Tradespeople frequently purchased what they perceived as the best individual tool of each type and were only moderately influenced by the brand name. Portable electric power tools were also used in manufacturing firms for production activities and plant maintenance. Users in factories were generally less concerned than tradespeople about a tool’s quality and generally purchased whichever brand was available at their supply stores. Sales to the professional segment were growing steadily at 8% per year. Do Consumers were mainly hobbyists and do-it-yourselfers who bought mostly drills and circular saws. Consumer users tended to be more price conscious than professionals and more susceptible to brand advertising and promotions. The consumer segment had grown rapidly in the early 1970s and by 1979 accounted for half the U. S. power tool market. The growth rate for consumer tools varied greatly by individual product category. For example, between 1978 and 1979 alone, sales of cordless tools grew 50%. In the United Kingdom, the do-it-yourself market was growing at 23% annually and the industrial market, at about 2%. The do-it-yourself market in Europe was projected to grow at a similar rate. In 1979, the portable electric power tool market was approaching $2,350 million worldwide, with about $868 million of that in the United States. Western Europe represented about one-third of the world market and Japan, 12. %. Table B shows the sales distribution of portable electric tools by geographic region. Developed country markets were similar in their channels and product varieties, although safety and electrical standards differed. In Europe, the industrial segment had traditionally dominated, and Black Decker had pioneered the introduction of consumer tools. European tool designs tended to be more stylish than American ones. In E urope, tools were used primarily on concrete, and in the United States, on wood. 3 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 World Portable Electric Power Tool Market in 1979 (sales by geographic region) Region Dollar sales United States Western Europe Japan/Far East Latin America Canada Australia Other Total 37. 0% 34. 5 12. 5 3. 7 3. 1 2. 2 7. 0 100. 0% Units 40. 0% 32. 2 12. 5 3. 3 3. 3 2. 2 6. 5 100. 0% Channels op y Table B Skil Corporation No tC There were 15 separate distribution channels for power tools, ranging from specialized industrial outlets to mass merchandisers. Exhibit 1 gives estimated sales and growth rate by channel. Traditionally, industrial suppliers supplied professionals with their job needs and carried a broad range of higher-priced tools. Consumer channels such as hardware stores and mass merchandisers carried tools for consumers. With the advent of the do-it-yourself market in the mid-1970s, consumers also began shopping at more industrial channels such as lumber and building materials supply stores. These do-it-yourself consumers demanded higher quality and more features in their tools. By 1979, these stores were being partially displaced by home centers, which catered to both professionals and consumers. A substantial volume of professional tools was increasingly sold through consumer channels. There were significant product and price point overlaps between the high-price consumer channels and the contractor and mill supply outlets. Industrial channels included plumbing supply, electrical supply, contractor supply, automotive repair, tool rental, mill supply, and lumber/building materials supply outlets. Consumer channels included mass merchandisers, hardware stores, home centers, and new outlets such as catalog showrooms and buying clubs. Consumer channels had not developed fully outside the United States and Europe but were emerging in Japan. Industrial channels generally purchased directly from manufacturers; consumer channels were served direct, through wholesalers, or via buying groups. Both types of channels provided customer assistance, while manufacturers supplied service and repairs through company service centers. Fast service was a strong factor in stimulating sales, especially to tradespeople who relied on their tools for their livelihoods. Do Industrial Channels Contractor supply. In 1979, there were about 750 contractor supply stores in the United States. These stores supplied building contractors with a variety of products, ranging from fasteners and tools to generators and building materials. This channel stocked a complete line of portable power tools from many different manufacturers, including at least the top two brands for each tool. Usually independent or part of small chains, contractor supply outlets purchased portable power tools directly from manufacturers. It was a common practice for manufacturers to train the contractor supply outlet’s sales force in selling their new tools to tradespeople and contractors at job sites. Portable electric power tools represented 20% to 30% of a contractor supply outlet’s total business and were generally priced below tools sold through other industrial channels. Mill supply. Mill supply stores were usually small, independent outlets buying directly from manufacturers. In 1979, there were about 1,100 mill supply houses in the United States. These outlets 4 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y carried a broad line of products for factories, ranging from food to work clothes to tools. Although power tools comprised only 1% to 2% of total sales for mill supply stores, they were the most important channel for portable electric power tool sales to factories. Mill supply stores carried a limited line of portable power tools, selecting their assortment from only a couple of manufacturers. They sold mostly drills and grinders for metalworking and maintenance. Mill supply stores expected fast delivery of tools from manufacturers since customers often purchased tools on the spur of the moment. Portable power tools were usually sold at abovemarket prices. tC Tool specialists. The 300 tool specialists in the United States were mostly independent single outlets whose primary buyer groups were general contractors and manufacturing workers. In 1979, sales of portable power tools were $45 million, growing at an estimated 5% annually. Tool specialists carried the greatest number of product lines, especially low-volume tools. The tools carried were usually the brand leader, high-priced, of professional quality, and sold at prices similar to those of contractor supply outlets. Electric-powered tools constituted about 30% of total sales. Plumbing and electrical supply outlets. In 1979, there were about 700 plumbing and 1,800 electrical supply outlets in the United States. Although several electrical supply chains were large and some were consolidating, plumbing and electrical supply outlets were usually small, independent stores; Graybar, Westinghouse, and General Electric maintained national electrical distributorships. These outlets carried a limited line of high-priced tools, especially reciprocating saws and drills, for sale to plumbers and electricians, respectively. Tools represented a minor (1% to 2%) portion of their total business. These outlets normally stocked only one or two brands and bought directly from the manufacturers. No Lumber/building materials supply outlets. These outlets stocked products similar to those in contractor supply stores, but concentrated more on materials. They carried a limited line of portable electric tools, those most in demand by contractors. Automotive distributors. These distributors supplied a wide range of products to the automotive service industry. The portable power tools they carried, such as grinders and impact wrenches, represented less than 1% of total sales. Tool and equipment rental outlets. These outlets rented higher-priced tools such as roto hammers and large sanders to tradespeople, contractors, or do-it-yourselfers for the occasional job. There were a few national rental companies. Consumer Channels Do Mass merchandisers. Department stores such as Sears, J. C. Penney, and Montgomery Ward and discount merchandisers like K Mart were the largest sellers of portable power tools, accounting for almost 40% of U. S. consumer portable power tool sales in 1979. Sears sold private-label tools under its Craftsman line, which was primarily manufactured by Singer Company. Sears was the most significant single consumer outlet for portable electric power tools. Montgomery Ward and J. C. Penney sold Black Decker, Skil, and Rockwell products under those brands and private labels. Department stores carried low- to mid-price point products for the middle market, while discounters concentrated on low-price point items. Mass merchandisers generally carried a narrow range of branded consumer tools. Sears offered the broadest line of all consumer channels. Sears, for example, stocked six to ten circular saws, while K Mart stocked two. Discount merchants frequently engaged in aggressive promotional campaigns, and tools were often highly discounted, sometimes to the level of the wholesale price of 5 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Skil Corporation op y the tool to a hardware-store. Customer service was generally limited, although Sears offered aftersales service. Hardware stores. Independent hardware stores and chains offered a broad range of consumer tools and accessories, and some professional tools, often from several manufacturers. Hardware stores offered high levels of customer purchase assistance and service. Manufacturers sold direct to hardware chains and buying groups or through wholesalers. In 1979, there were 5,000 hardware stores serviced by 200 wholesalers. Manufacturers frequently engaged in cooperative advertising with this channel. Sales of portable power tools through hardware stores had been static. Home centers. Home centers were an emerging channel in 1979. They carried a wide range of merchandise connected to the home, including tools, lumber, lawn mowers, and general hardware. Home centers carried broad lines of tools at a number of price points but tended to avoid the lowestpriced consumer lines. Home centers offered customer purchase assistance and service. They had partly replaced traditional lumberyards. Other Channels tC Both consumers and professionals shopped at home centers. Consumer-oriented centers carried fewer product lines and lower-priced items than professional home centers or hardware stores. Home centers competed with mass merchandisers for consumer sales. Home center sales were $83 million in 1979 and growing rapidly at 12% to 14% per annum. No Other smaller channels included government supply agencies, military supply stores, catalog showrooms, agricultural and farm supply outlets, premium and incentive supply outlets, hobby stores, and general merchandise stores. Marketing Most companies maintained a sales force to call on the channels. The sales forces provided training to the outlet’s sales teams and demonstrated tools at job sites and in the store. They also maintained the company’s product displays. Tools were sold to each channel using different price lists with different discount structures. High-volume channels could qualify for volume discounts. Cooperative advertising with major channels was a common promotional practice by manufacturers. Catalogs and point-of-sale merchandising at industrial channels supplemented co-op advertisements. All the manufacturers also participated in trade shows. Do Competitors that targeted consumer users engaged in heavy media advertising. Exhibit 2 gives the advertising expenditures of major manufacturers. Manufacturing Portable electric power tools generally consisted of an outer shell, an electric motor, and screw machine parts such as gears and shafts, switches and attachments. The manufacture of portable electric tools involved fabrication and assembly of these components. Parts fabrication technologies included machining, die casting, metal stamping, and heat treatment. The motor housing and tool handle were often made of molded plastic. Professional tools usually had more aluminum diecast parts than consumer tools. Purchased materials, machining, diecasting/ molding, motor win ding and assembly, and final assembly were the most significant costs in manufacturing. Diecasting and molding were subject 6 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y to the most significant economies of scale. In-house diecasting and molding reduced costs by about 20% over purchased components. The costs of molding, machining, and diecasting depended on the volume per part. The cost of motor and final assembly was determined by the volume per product family, that is, product lines that could be produced with the same manufacturing process. Purchased materials were the least scale-sensitive of the cost elements, with cost falling by only 3% when volume was doubled. Table C gives an approximate breakdown of manufacturing costs for a typical manufacturer. Table C Breakdown of Manufacturing Costs Consumer Tool 56% 5 5 14 20 100% 43% 25 14 10 8 100% tC Purchased materials Machining Diecasting and molding Motor assembly Final assembly Total Industrial Tool No Manufacturers could achieve significant cost savings through automation. Single-task machines like screw machines and grinders were being replaced by machining systems. A typical machining system cost $400,000, but the cost could be much higher. An automated motor production line cost $3 million and required that a million motors be produced a year to break even. Hitachi, a Japanese competitor, and several European manufacturers had invested heavily in automation and developed lines of tools from common base designs. Table D shows estimates of the percentage of total manufacturing cost, with and without automation, represented by each part of a circular saw with annual production of 100,000 units. Table D Estimates of Manufacturing Costs Saw Without Automation (% Unit Costs) 25. 0% 23. 0 5. 0 2. 0 1. 5 Do Housing Motor Electrical Bearings Packaging With Automation (% Unit Costs) 20. 0% 20. 0 5. 0 2. 0 4. 0 Manufacturers varied in their levels of integration, but none were completely integrated. The largest manufacturers produced attachments such as saw blades or feet for jigsaws, which smaller manufacturers purchased from outside suppliers. No tool manufacturer possessed the technology or scale to produce all the necessary components. Critical components that directly affected the performance of the tool (i. e. , parts that required machining or diecasting) were generally fabricated in-house. Most manufacturers also produced the motor, which consisted of two basic parts, the armature and the field. Proper balancing of the 7 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Skil Corporation op y armature was critical to the performance of a tool. A motor’s power depended on the number and size of the laminations. Because of the high cost of the equipment and the long changeover time per model, lamination stamping was extremely scale-sensitive. A lamination press cost between $750,000 and $1 million, and a set of tooling dies cost $250,000. Production of about 10 million of a particular lamination size was required to break even. Typical motors required 10 to 20 laminations each. Manufacturers could purchase all the main components for power tools from specialized suppliers who sold to a variety of industries. Many supplier industries were mature, and some components were sourced from abroad. The components most often purchased included batteries, direct-current motors, metal stampings, plastic resins and parts, powdered metal parts, switches, cord sets, motor laminations, saw blades, ball bearings, and packaging. The cost of most purchased materials was determined by the overall volume purchased. Table E gives an approximate breakdown of costs as a percentage of sales for a typical manufacturer. Estimated Costs as a Percentage of Sales tC Table E Materials and supplies Direct labor Indirect labor and overhead Advertising expense Sales force expense Competition 35%—53% 6%—8% 10%—22% 4%—10% 4%—8% No In the 1960s and early 1970s, more than 70 manufacturers worldwide made portable electric tools, with approximately 20 located in the United States and the balance in Europe and Japan. Until the mid-1970s, competition in ower tools was largely domestic. Except for Black Decker and Skil, few competitors exported or manufactured abroad. When manufacturers began selling in foreign markets, they differed in their marketing approach to buyers in different countries. U. S. manufacturers produced a different and wider line of products in their foreign plants compared wit h that produced for U. S. sale. Japanese manufacturers tended to offer the same range of products worldwide from plants in Japan. Table F lists the brand share of dollar sales in the world market in 1979. Table F Brand Share of World Portable Electric Power Tool Market, 1979 Company 31. 1% 11. 1 10. 7 8. 3 7. 1 5. 0 4. 3 3. 5 2. 6 1. 9 1. 5 1. 4 1. 0 1. 0 9. 5 Do Black Decker Makita Bosch Hitachi Skil AEG Singer Milwaukee Metabo Rockwell Peugeot Fein Elu Ryobi Others Percentage 8 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y In 1979, there were approximately a dozen manufacturers of portable electric power tools competing in the U. S. market. Of these, seven were U. S. companies. Exhibit 3 shows the share of major companies by distribution channel in the United States. Black Decker had a U. S. market share estimated at 40% to 43% of total dollar sales. Sears Roebuck was in second position, with an estimated 16% to 20% market share. Skil was third with about 15%. The balance was held by Milwaukee, Rockwell, small specialist producers, various private-label manufacturers, and some emerging foreign competitors. In the industrial tool segment, Milwaukee was market leader with approximately 25% market share. Black Decker was second with an estimated 20% market share. In third position was Skil with about 15%. Exhibit 4 lists selected financial data for the major U. S. portable electric tool manufacturers. tC Black Decker Manufacturing Company. Black Decker manufactured a broad line of electric and cordless portable power tools, portable air tools, and stationary and gasoline-powered equipment. In the late 1960s, Black Decker moved into lawn care and began manufacturing lawn mowers and hedge trimmers. A chain saw company, McCulloch Corporation, was acquired in 1974. McCulloch began manufacturing moped engines in 1979. In the same year, Black Decker introduced its hand-held rechargeable vacuum cleaner. In 1979, worldwide sales were $1. billion. Portable electric tools represented about 75% of Black Decker’s overall sales. The company’s goal was a yearly 15% growth in sales and earnings per share. In 1979, Black Decker appointed the first person outside the Black and Decker families to head the company. No Black Decker was known as the world’s oldest and largest power tool manufacturer. Black Decker segmented the porta ble power tool industry into consumer and professional markets. Its product line was extremely broad and consisted of 280 models designed specially for either the professional or consumer markets. The company was best known for its consumer drills and industrial sander/grinder. Black Decker’s line was designed around approximately 200 motor sizes. 1 Table G shows Black Decker’s sales by market category. Black Decker sold to virtually all distribution channels, including national merchandisers such as K Mart, J. C. Penney, and Montgomery Ward. It had an extremely strong position in consumer channels, especially in low-priced drills and saws. In industrial channels, Black Decker had established leadership in most product categories in mill upply outlets by focusing on the largest regionally dominant distributors where they were the sole line. The company’s products were in more than 70% of all U. S. homes. In the United Kingdom, Black Decker had a 90% market share. Black Decker’s distribution system involved more than 100,000 outlets worldwide. The company sold direct, through wholesalers to smaller outlets and via its network of 104 company-own ed service centers in the United States and 221 in 45 foreign markets. Black Decker’s service centers were supplemented by several hundred authorized service centers operated by independent local owners. Do Black Decker enjoyed an extremely strong brand reputation among both consumers and industrial users. Black Decker’s tools were priced below most of its competitors’. The company spent heavily on print and prime- time television advertising. Its worldwide advertising budget for 1978 was $47. 3 million, a 20% increase over 1977. Black Decker had 31 plants in 10 countries. The company was largely nonunion, with only one unionized plant. Manufacturing was divided between professional and consumer tools. Each division produced tools for its own market. Black Decker plants were partly automated. The company required a three-year payback on its investment in automation. In 1979, the company began replacing single-task machines with machining systems. The machining system comprised four units, an automatic sawing machine, a facing and centering unit, and two tracers. 1In 1979, Black Decker’s U. K. company had reduced its number of models from 130 tools to 50. 9 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Skil Corporation op y In late 1978, the company began to standardize its motors and armature shafts. Its U. K. plant produced 3. million consumer motors with one standard field lamination and one armature shaft; the different power requirements were achieved through variations in the windings, produced on an automated winding line. Black Decker had developed its own â€Å"production flow† system, a combination of conventional flow-line techniques and group technology, in which machine tools were gr ouped around the production needs of components rather than components distributed among successive production processes. To reduce its work-in-process inventory, the company relied on computerization to organize the flow of parts through its plants. Black Decker first adopted group technology and related automation in the mid-1960s. It applied the technique to the production of 7 ? -inch power handsaws, with a resulting decrease in direct labor from one hour per saw to 30 minutes and a 16% reduction in selling price. Black Decker was one of the most vertically integrated manufacturers in the United States. Table G tC Foreign subsidiaries were responsible for marketing and product development in their markets. Research and development was conducted in the United States and four other countries on a budget exceeding $15 million. Each manufacturing facility had its own engineering staff. Black Decker transacted 60% of its total business outside the United States. Black Decker’s distribution of sales by geographic area is shown in Table G. Distribution of Black Decker Sales By Market Category (percent) 1978 1977 63% 28 9 63% 28 9 1979 1978 1977 1976 1975 $531. 9 480. 0 193. 2 $386. 4 414. 5 159. 0 $311. 4 361. 7 138. 5 $277. 8 334. 5 135. 9 $249. 0 293. 2 111. 7 67% 25 8 No Consumer products Professional products Service 1979 By Geographic Area ($ millions) Europe United States Pacific 1976 63% 26 11 1975 58% 31 1 Source: Black Decker Annual Report, 1979. Do Sears Roebuck Company/Singer Company. Sears Roebuck Company operated 866 retail stores, 1,388 miscellaneous other stores (mostly catalog stores), and 14 catalog merchandise distribution centers. Sears also provided after-sales service at its retail centers. Positioned as a general-line retailer, Sears carried a broad mix of lines directed at t he middle-class customer. Many Sears products were sourced from outside vendors and sold under a variety of Sears brand names. Sears had by far the highest sales of power tools of any single retailer. Sears’ own brand, Craftsman, had been an established trademark for more than 55 years. Craftsman portable power tools were seen as a consumer line and priced moderately. Sears’ excellent reputation for service was a major Sears advantage in selling power tools. Portable power tool sales at Sears had been flat. Singer manufactured all of the portable power tools for Sears, which for more than 40 years had been its sole tool customer in the United States. Singer also produced lawn and garden appliances and floor care products for Sears. In 1979, Singer’s total sales were $2. 9 billion. The company also manufactured sewing machines, furniture, and air conditioning and heating equipment for consumers, and aerospace and marine systems for the government. 10 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y Singer manufactured 50 models of portable power tools in two plants. Its pricing was on a known-cost basis. Sears paid Singer an agreed-on markup over its actual costs, which were disclosed to Sears. Sears owned most of the specialized tooling. In 1979, Singer and Sears marketed power tools for the first time in Brazil under both the Craftsman and Singer trademarks. Singer was believed to enjoy above-average profitability in power tools. Rockwell International Corporation. Rockwell International was a diversified company operating in the automotive, aerospace, electronics, energy, graphics, textile, and power tool industries. Rockwell had entered the power tool business in the early 1960s with the acquisition of Porter Cable, a well-respected industrial portable tool manufacturer, and Delta, an industrial stationary tool company. The company then marketed professional tools under the Rockwell label. tC Rockwell’s power tool division was estimated to hold just over 6% of the market. Rockwell tools had been sold through industrial channels until the late 1970s, when the company began marketing a new line of tools to consumers through mass merchandisers, hardware stores, and other retailers. Rockwell’s new product line matched Black Decker’s. Rockwell set out to aggressively grow the business through heavy advertising. The company advertised to end users through comparative advertisements in trade and consumer magazines. Rockwell’s bench top (stationary) power tools became quite popular among consumer users, although progress in portable tools had been modest: Rockwell produced a line of 130 tools in three plants. It had both company-owned service centers and a network of authorized independents throughout the United States and Canada. Components had been standardized so that 80% of the repairs involved 40% of the parts, lessening inventory requirements. Rockwell entered the U. K. market with its line of consumer tools in the late 1970s and suffered losses. In 1979, Rockwell took a $35 million write-off in consumer tools. No Milwaukee Tools. Milwaukee Tools was a subsidiary of Amstar Corporation, the largest producer of sweeteners in the United States, with sales of $1,056. 4 million in 1979. Milwaukee had been producing portable electric tools since 1924 and was acquired by Amstar in 1976. Amstar’s Industrial Products Group consisted of Milwaukee and other companies producing hoists, jacks, fluid joints, couplings, and other industrial tools and equipment. Sweeteners accounted for 84% of Amstar’s sales, although it was seeking greater diversification. Sugar prices were severely depressed in 1979 and were expected to be soft for the next few years. Milwaukee concentrated on tools for the professional market. Its line consisted of about 280 models of portable electric tools manufactured in three plants. The Milwaukee Sawzall and drill were the company’s best-known tools. Milwaukee sold through more than 5,000 distributors in the United States and Canada serving industrial channels. It had a very strong brand image in the professional market and a good position in all industrial channels, especially plumbing and electrical supply outlets. Milwaukee had established a strong position in contractor supply in high-priced drills and reciprocating saws. Milwaukee’s tools were priced above other brands. Do Makita Electric Works Ltd. Makita Electric Works (Japan) was originally a motor repair shop. It entered the power tool market in the 1950s. By 1979, its annual sales approached $250 million, with international sales accounting for about 45%. Makita concentrated on tools for the professional market, especially for woodworking. The company had 250 professional-quality tool models in its product line. There were strong similarities in Makita tools sold in domestic and overseas markets. Makita priced its tools aggressively, sometimes 20% to 30% below prevailing market prices for the normal professional tools. Makita had pioneered the introduction of lower-priced materials on professional tools (for example, plastic versus metal housings). To sell its tools, Makita had to convince users they were as good as conventional tools but less expensive. 11 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 89-005 Skil Corporation op y Makita manufactured tools in two plants located in Japan. Dedicated equipment manufactured specific product families. The cost-conscious company awarded employees for recommendations on cost savings or new product ideas. In Japan, Makita had 400 salespeople selling directly to retail outlets. Makita’s sales in the U. S. market had grown from less than $10 million in 1976 to approximately $25 million in 19 79. Makita was making a major push for U. S. market share, combining high quality with aggressive pricing. In 1979, Makita sold primarily through industrial channels, although it had an aggressive direct sales force selling at job sites. Robert Bosch Gmbh. Robert Bosch (West Germany) was the second-largest portable electric power tool manufacturer in the world. The company manufactured a variety of products and equipment, ranging from automotive parts to production machinery and systems. In 1979, sales of portable electric power tools were approximately $400 million; $22 million were in the U. S. market. tC Bosch had a very strong position in Europe and distributed through all channels. The company manufactured about 250 models in six plants located throughout Europe. In the United States, the company concentrated on the professional segment. In 1979, it acquired Stanley Tool’s portable power tool business in the United States. Stanley was a strong brand name in routers. Hitachi. Backed by Japan’s largest electrical manufacturer, Hitachi had portable electric power tool sales in 1979 of $175 million, commanding about 40% of the market in Japan. Sales in the United States were less than $1 million. No Hitachi’s power tools were of industrial quality, primarily for metalworking. The company was regarded as an industry leader in several tools. Tools were designed for the world market and manufactured in one plant located in Japan. Others. AEG Telefunken of Germany was an established manufacturer of portable electric power tools in Europe. Ingersoll-Rand, a U. S. manufacturer, also produced portable electric tools under its Millers Falls brand. Skil Corporation Skil Corporation was founded in the 1920s in Chicago. Its original product was the circular saw, which it invented, but gradually it expanded into other power tools. Skil had a long history of introducing new products. It had a number of industry firsts or near firsts to its credit, including an early cordless drill, the first portable electric saw, and the first consumer electric hedge trimmer. Do Skil entered the Canadian market in 1946. In the 1950s, Skil invented the roto hammer but, while retaining manufacturing rights, sold the patents to Hilti, a company in Liechtenstein, to raise cash. In the 1960s, the company began producing lower-priced tools for consumers. During the same period, Skil began manufacturing in Europe and Australia. In the 1970s, the company entered markets in the Far East and Latin America. In the 1960s, Skil developed an electronic switch and formed a new company, Capax, in the Netherlands to produce and supply electronic switches to Skil and other power tool manufacturers. Various competitors soon used electronic variable speed switches to control speed in many tools. The Capax subsidiary was still highly profitable. Since its inception, Skil had been managed by members of one family that had controlling interest in the company. Under increasing competitive pressure, Skil’s financial results had not been 12 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation 389-005 op y stellar, although reported profitability had improved in recent years. Exhibits 5, 6, and 7 give recent Skil financial results. Products Skil served both the professional and consumer markets. It had a broad product line, including all significant types of tools in numerous shapes and variations at all price points. In the United States, more than 130 models employed 11 motor frame sizes. Skil also had about 150 different European models and about 75 for the rest of the world. Its circular saw line remained Skil’s single strongest product area. The company also had good positions in mid-priced drills and roto hammers. tC Skil engineers were encouraged to aggressively develop new models, and the company strove for the best product performance rather than commonality with other models. New designs were released for manufacturing at one of Skil’s plants. In 1978, Skil had 93 engineers and technicians employed in its research laboratories. Expenditure for research and engineering was approximately $2. 7 million. Skil product designs varied in different countries according to local needs. In circular saws, for example, Skil had seven different U. S. saws, two European versions, two Canadian versions, and two for other export markets, totaling 35 models using 12 different motors worldwide. Skil had a higher percentage of professional tools in its product mix than Black Decker. Skil tools were predominantly metallic, with cut steel gears and metal housings. Channels No Skil sold through all the distribution channels for power tools. Skil was well established in hardware stores and had a strong position in circular saws in contractor supply channels due primarily to a â€Å"worm drive† professional saw that was the industry standard. Skil tools were also sold through department stores. The company’s major domestic accounts were with Montgomery Ward and J. C. Penney, which represented 10% of its sales in the United States. Skil’s sales force serviced all its distributors except the mass merchandisers, who were sold to direct, and hardware stores, which were served through wholesalers. The company had 2,200 customers, including 200 wholesalers, which serviced hardware stores. From the beginning, the company had established service centers throughout the country. In 1979, it had 76 company-owned service centers and 427 authorized service stations throughout the United States. Marketing Do Skil’s 150-person sales force was broadly specialized by channel. Merchandising techniques included self-contained displays that show-cased promotional tools to the consumer. Skil seldom advertised (except in cooperative programs with channels), relying more on product publicity. Occasionally the company sponsored sales promotions and consumer media advertising campaigns in magazines, newspapers, and television. Manufacturing Skil manufactured products in 13 plants throughout North America, Western Europe, and Australia. Plants were dedicated to either component fabrication or assembly. Components plants were generally single-function facilities for such activities as diecasting, screw machining, saw blade manufacture, and motors production. The most popular motor frame size was manufactured in five 13 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Skil Corporation op y plants located in four countries, with annual production ranging from 50,000 units to 800,000 units per plant. Annual motor production in other frame sizes varied from 12,000 units to 870,000 units per plant. In the United States (Illinois, Arkansas, and New York), three feeder plants produced components and four manufacturing plants produced different products. The Netherlands had two plants, one for electronic switches, as did Canada; Australia and Brazil (a joint venture) had one each. Skil plants were partly automated with motor winding lines and some machining centers. Skil’s newest plant in Heber Springs, Arkansas, had opened in 1979. International Do No tC Skil sold tools on a worldwide basis, with its greatest international strength in Europe. The company’s worldwide operations were divided into three regions: the United States, Europe, and Other. Each was autonomous and had plants that produced the full product line for that region. A network of country managers was responsible for sales and service in each country. 14 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation U. S. Portable Electric Power Tool Market in 1979: Product Sales by Distribution Channel ($ millions) Consumer Mass Merchandisers Circular saws Drills—corded Drills—cordless Jigsaws Orbital sanders Belt sanders Roto hammers Sander/grinders Planes Miscellaneous Parts/service Total Percentage growth $ 40 36 3 21 19 11 — 6 2 29 22 $189 2%–4% Industrial Hardware/ Home Centers $ 37 37 9 12 7 6 — 3 1 37 42 $191 Mill Supply Contractor Supply Plumbing/ Electrical $ 20 46 2 3 5 8 4 26 1 14 15 $144 2%–3% $ 36 32 3 3 2 8 6 0 2 11 12 $135 2%–3% $2 25 2 2 1 1 3 2 — 13 11 $ 62 2%–3% Others/ Service Total $8 19 1 1 3 1 19 2 — 18 75 $147 $143 195 20 42 37 35 32 59 6 122 177 $868 Do No tC Product op y Exhibit 1 389-005 15 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 U. S. National Consumer Advertising of P ortable Electric Tools by Leading Manufacturers, 1975–1979 ($ thousands) 1975 1976 1977 1978 1979 $2,613. 5 178. 7 1,793. 5 590. 1 51. 2 $4,479. 3 — 3,506. 1 973. 2 — $6,487. 6 12. 8 6,339. 4 135. 4 — $6,208. 3 — 5,560. 1 648. 2 — $1,222. 258. 4 345. 3 618. 3 — — $870. 6 318. 6 — 396. 0 — 156. 0 $2,147. 3 761. 4 1,252. 7 77. 0 — 56. 2 $320. 5 217. 7 — 102. 8 — — $1,038. 5 270. 8 767. 7 — — — $1,769. 8 584. 4 1,169. 7 — 15. 7 — $2,541. 7 950. 1 1,425. 2 — 164. 6 1. 8 $3,808. 1 926. 4 1,608. 2 1,163. 8 109. 7 — $4,252. 7 699. 8 2,712. 2 771. 2 69. 5 — $940. 3 106. 4 256. 9 577. 0 — — $1,800. 4 153. 6 — 1,645. 0 — 1. 8 $852. 7 — — 848. 2 — 4. 5 $1,342. 2 — 1,217. 7 13. 8 110. 7 $2,724. 9 99. 9 1,839. 3 699. 9 85. 8 Rockwell Total Magazines Network TV Spot TV Outdoor Newspaper $1, 396. 8 434. 2 927. 9 33. 3 1. 4 — No tC Black Decker Total Magazines Network TV Spot TV Newspapers Sears Total Magazines Network TV Spot TV Radio Outdoor op y Exhibit 2 Skil Corporation Skil Total Magazines Network TV Spot TV Radio Outdoor — — — — — — Source: Leading National Advertisers, Inc. , â€Å"National Advertising Investments. † Includes companies spending $25,000 or more on the combination of national magazines, newspaper supplements, network TV, network radio, spot TV, and outdoor advertising. The data do not include cooperative advertising by retailers, the cost of which is shared by manufacturers. Do Note: No data on advertising expenditures for portable electric tools were available for Bosch, Milwaukee, and Makita. 16 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. Skil Corporation U. S. Portable Electric Power Tool Market in 1979: Brand Sales by Distribution Channel ($ millions) op y Exhibit 3 389-005 Hardware/ Home Centers Skil Black Decker Milwaukee Rockwell Bosch AEG Millers Falls Makita Hilti Singer Wen Total $8 54 — 9 — — — — — 107 11 $189 $ 44 115 6 14 — — — 2 — — 10 $191 Mill Supply $ 12 93 11 13 7 3 2 3 — — — $144 Contractor Supply Plumbing/ Electrical Others/ Service Total $ 26 36 33 11 10 3 5 11 — — — $135 $1 13 35 2 3 2 2 4 — — — $62 $ 15 63 10 5 5 2 1 4 32 9 1 $147 $106 374 95 54 25 10 10 24 32 116 22 $868 Do No tC Company Mass Merchandisers 17 Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617-783-7860. 389-005 Selected Financial Information on Portable Electric Tool Manufacturers ($ millions) 1976 Black Decker Sales Net income ROS % Debt/equity % ROE % Capital expenditures 1978 811. 7 51. 7 6. 4 0. 22 13. 4 29. 4 959. 9 66. 2 6. 9 0. 20 15. 6 38. 3 1,205. 0 94. 4 7. 8 How to cite Skil Corporation, Papers

Friday, May 1, 2020

Dulce et Decorum est free essay sample

Dulce et Decorum est is a poem written by poet Wilfred Owen in 1917, during World War I, and published posthumously in 1920. Owens poem is known for its horrific imagery and condemnation of war. It was drafted at Craiglockhart in the first half of October 1917 and later revised, probably at Scarborough but possibly Ripon, between January and March 1918. The earliest surviving manuscript is dated 8 October 1917 and addressed to his mother, Susan Owen, with the message Here is a gas poem done yesterday, (which is not private, but not final). Formally, the poem can be understood as the combination of two sonnets, though the spacing of the stanzas is irregular. [citation needed] The text presents a vignette from the front lines of World War I; specifically, of British soldiers attacked with chlorine gas. In the rush when the shells with poison gas explode, one soldier is unable to get his mask on in time. The poet’s intention is to show the reader that dying to fight for your own country is the most honourable thing to do. In contrast to Brooke’s poem, Wilfred Owen expresses the harsh realities of war in the poem â€Å"Dulce et Decorum est†. Owen speaks from first-hand experience shown by the use of â€Å"we. In the first stanza, the poet uses a slow dragging rhythm to bring out the image of the tired, â€Å"blood shod†, suffering and wounded soldiers. He also uses a simile to show how sick the soldiers were â€Å"coughed like hags†. In second stanza, however, the poet uses a fast, quick rhythm and effective use of punctuation to show a sudden panic and tension in the gas attack; â€Å"Gas! Gas! Quick boys†. Here the poet describes the â€Å"ecstasy of fumbling† of the soldiers quickly putting on their protective masks but one soldier fails to do so. Owen portrays a vivid description of the suffering soldier â€Å"Like a man in fire or lime† and compares the dying soldier to someone â€Å"drowning†. In the final part of the poem, Owen addresses Jessie Pope as â€Å"my friend† who wrote in favour of war. He concludes by saying that it’s an â€Å"old lie† that it is sweet and honourable to die for your country – â€Å" Dulce et decorum est Pro Patria mori† because in reality it is very mush the opposite which is true. Although the subject of both these poems is about war, they sharply contrast each other. This is because Rupert Brooke’s poem shows a positive attitude towards war expressing feelings of patriotism and honour, whereas Wilfred Owen shows the harsh realities of war and clearly shows what the soldiers are faced with.

Sunday, March 22, 2020

The Analysis Of Light And Dark free essay sample

Imagery ( House Of Seven Gables ) Essay, Research Paper The Analysis of Light and Dark Imagery Nathaniel Hawthorne s The House of the Seven Gables, uses many qualities of symbolism which aid develop the novel s chief thoughts. Darkness is the symbolic colour of the Pyncheon s. Contrasted with its opposite, light, it forms one of the major symbols of the novel: the resistance of dark and visible radiation. Hawthorne utilizations dark imagination throughout his novel to show a sense of decay, but he besides uses light imagination to shoot hope. Nathaniel Hawthorne in The House of the Seven Gables describes Phoebe as an lighting pinpoint of light transforming the darkness of the house like the visible radiation of morning ( 92 ) . This description of Phoebe, utilizing light imagination, expresses that she is an guiltless adult female with an interior spirit to assist interrupt the Pyncheon s expletive. Clark Giffith records in Hawthorne s Imagery: The Proper Light and Shadow in the Major Romances that Phoebe is instead excessively evidently a small beam of sunlight # 8230 ; ( 37 ) . We will write a custom essay sample on The Analysis Of Light And Dark or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page When Phoebe enters the house from the cheery daytime, and is about blinded by the denseness of shadows skulking in the transitions of the old house, the contrast between Phoebe s lighted presence against the dark glooming house can be seen. The old Pyncheon-elm, which stands over the house, is a symbol of Resurrection from the darkness and decay. In Chapter 19, Alice s Posies, the Pyncheon elm is all of a sudden filled with the forenoon Sun in fact, one subdivision of the elm has been transmutated to bright gold. The elm is peculiarly particular at the terminal of the novel because it was left unhurt after the storm, the remainder of the tree is in perfect greenery, a symbol of life non of decease. The tree has come to typify nature and nature s Resurrection, and in a sense this Resurrection of nature provides a strong image of hope. Masterpieces of American Literature suggests As the house and its dwellers have decayed, the elm tree has grown about as though it were nourished by the decay of the Pyncheon household # 8230 ; The elm has grown with each season, but the dwellers of the house have become stunted. ( Magill 221-222 ) . The Pyncheon s elm is full of life and visible radiation because it has eventually succeed ed in dominating the Pyncheon s dark and desolate family. In Chapter one, The Old Pyncheon Family, Hawthorne describes the house utilizing assorted dark elements. He expresses to his readers that the house is in ruins and is destined to prostration, which is representative of the Pyncheon household. Richard Fogle provinces in Hawthorne s Fiction: The Light and the Dark: There is a certain suggestion in the novel, though, that the humanity and self-respect of the house are inseparable from its problems ; this suggestion is found in the contrasting ima Ges of visible radiation and dark. Although storm and sunlight have constituted the history of the house, the darkness of the baleful storm is prevalent, as the venerable sign of the zodiac # 8230 ; grew black in the east-wind. This darkness is early foreshadowed. Hawthorne describes how the panic and ugliness of Maule s offense darkened the newly painted walls of the house until it became a grey, feudal palace. ( 220-221 ) Hawthorne s usage of darkness in the novel normally represents the decaying of either theHawthorne s usage of darkness in the novel normally represents the decaying of either the house or the household. In American Writers, Leonard Unger states Clifford s dressing gown is now a dark and faded garment, and it is therefore a adjustment emblem for its wearer and a symbol for the full Pyncheon household ( 242 ) . Leonard Unger besides goes on to province that there are many other objects located in the Pyncheon s house that symbolizes the disintegrating life style of the Pyncheons household: The darkness of the old Pyncheon house is impressive and important. Within its deepnesss are shady emblems of the past, each stand foring immorality masterminds of the Pyncheon household. The hereditary chair is a reminder non merely of the old Colonel but besides the susceptibleness to Maule s expletive ( what appears to be apoplexy ) ; the portrayal and the map are indistinctly seeable items of the Colonel s inflexible sternness and greed. The cembalo is likened to a casket ( remembering Alice s fatal pride ) . None of the objects can be distinguished really clearly in the darkness, but the novel shows that they hold an ineluctable world. ( 244-245 ) In Chapter 17, The Guest, Clifford describes the Pyncheon s dark and deathly house of the seven gables as # 8230 ; a rusty, loony, creaky, dry-rotted, damp-rotted, begrimed, dark, and suffering keep. He besides goes on to state it is a great, glooming, dark-chambered sign of the zodiac. . . a dark, low, cross-beamed, wainscoted room of an old house. Both these descriptions of the house give off the dark disintegrating puting which helps to develop the contrasting thoughts of both light and dark imagination within the novel. Unger expresses that the dark Pyncheon s house holds many points that symbolize the Pyncheons decaying life style. The contrasting visible radiation and dark images used in Nathaniel Hawthorne s fresh aid each other to equilibrate out good and evil. Darkness creates the image of the disintegrating Pyncheon household while visible radiation, antagonizing the effects of darkness, creates hope and a mark of salvation. In the terminal, light overcomes the dark disintegrating universe of the Pyncheons wickednesss, and the goodness still left within the household remain life.

Thursday, March 5, 2020

Proposed Lyrics for the Spanish National Anthem

Proposed Lyrics for the Spanish National Anthem Spain has long been one of the few countries with no lyrics for its national anthem, known as La marcha real (The Royal March). But the Spanish national anthem does have unofficial lyrics, which have been written not only in Spanish, but also in Basque, Catalan, and Galician. Source of Proposed Anthem Lyrics Spains national Olympics committee held a contest in 2007 to come up with suitable lyrics, and the words below are those penned by the winner, a 52-year-old unemployed resident of Madrid, Paulino Cubero. Unfortunately for the Olympics committee, the lyrics immediately became the subject or criticism and even ridicule by political and cultural leaders. Within a few days of the lyrics becoming known it became clear that they would never be endorsed by the Spanish parliament, so the Olympics panel said it would withdraw the winning words. They were criticized, among other things, for being banal and too reminiscent of the Franco regime. Lyrics to La Marcha Real  ¡Viva Espaà ±a!Cantemos todos juntoscon distinta vozy un solo corazà ³n. ¡Viva Espaà ±a!Desde los verdes vallesal inmenso mar,un himno de hermandad.Ama a la Patriapues sabe abrazar,bajo su cielo azul,pueblos en libertad.Gloria a los hijosque a la Historia danjusticia y grandezademocracia y paz. La Marcha Real in English Long live Spain!Let us all sing togetherwith a distinctive voiceand one heart.Long live Spain!From the green valleysto the immense seaa hymn of brotherhood.Love the Fatherlandfor it knows to embrace,under its blue sky,peoples in freedom.Glory to the sons and daughterswho give to Historyjustice and greatness,democracy and peace. Translation Notes Note that the title of the Spanish national anthem, La marcha real, is written with only the first word capitalized. In Spanish, as in many other languages such as French, it is customary to capitalize only the first word of composition titles unless one of the other words is a proper noun. Viva, often translated as long live, comes from the verb vivir, meaning to live. Vivir is often used as a pattern for conjugating regular -ir verbs. Cantemos, translated here as let us sing, is an example of the imperative mood in the first-person plural. The verb endings of -emos for -ar verbs and -amos for -er and -ir verbs are  used as the equivalent of the English let us verb. Corazà ³n is the word for the heart. Like the English word, corazà ³n can be used figuratively to refer to the seat of emotions. Corazà ³n comes from the same Latin source as English words such as coronary and crown. Patria and Historia are capitalized in this hymn because they are personified, treated as figurative persons. This also explains why the personal a is used with both words. Note how the adjectives come before the nouns in the phrases verdes valles (green valleys) and inmenso mar (deep sea). This word order provides an emotional or poetical component to the adjectives in a way that isnt readily translatable to English. You might think of verdant rather than green, for example, and fathomless rather than deep. Pueblo is a collective noun used in much the same way as its English cognate, people. In the singular form, it refers to multiple persons. But when it becomes plural, it refers to groups of people. Hijo is the word for son, and hija is the word for daughter. However, the masculine plural form, hijos, is used when referring to sons and daughters together.

Tuesday, February 18, 2020

The aim of this work is to summarise experience of managing a Essay

The aim of this work is to summarise experience of managing a simulated business with the Sim Venture software. This assignment - Essay Example Decisions made are followed to realize the desired outcome in the organization. This paper gives a summary of experiences gained when managing a simulated business with SimVenture Software. A discussion of business decisions and their significance in a real business is explained. 2. Description  of  the  key  business  decisions  faced. There were different decisions that were encountered. Strategic decisions are related to the overall goal of the organization and give direction to management. They are unique and made once. They are not repeated often because they remain as the preserve of the top management. The decision for an organization to adapt a business customer centric is an example of a strategic decision. High level employees collect and analyze necessary information before settling on a strategic decision. Strategic decisions are made to be implemented over a long time (Harvard Business School Press, 2001, p. 2). Tactical decisions are made by middle level man agers. Using the knowledge they possess and addition information from various sources they base their decision on their analysis. Tactical decisions are used in the management system because their process is repeated many times in the business. Policies concerning pricing and discounts may be part of tactical decision making. Tactical decisions are created to manage performance so that the overall goal is maintained. Operational decisions are made by the employees at the lowest level. They are made very often, for instance when an employee is selling a product to a customer. Operational decisions are made daily and accumulations of the decisions reflect tactical decisions together with strategic decision in the end. Operational decisions are guided by developed rules that led to the appropriate choice. Micro decisions are similar to operational decisions. Operational decisions apply to all the customers while micro decisions are designed for specific customers. Micro decisions take into consideration the existing information and predict on possibilities when making decision on a particular customer. Financial decisions are inevitable when in business. Financial decisions are made by the owners and the top most managers of the organization. At the initial stages of starting the business, the owners find different avenues where they can source funds. They then identify the most important sources and pursue them. When the business grows financial decisions are concerned with the management of cash flow. Moreover, business financial decision could be made to purchase new assets. The business owners may require the expertise in accounting and financial matters to pursue certain ideas or get insight. Another important decision is about the structure of the business. Business structure decisions makes a business individually owned, a partnership or a limited liability company. The different structures get different treatment when it comes to liability, sharing of the profit and losses, and taxation. The legal structure is important because it dictates who is responsible for making decisions (William, 2001). The business relies on human resources to get the work done to realize the goals. Human resource decisions